RemoteReps
The RemoteReps blog

Field notes on outbound & support

Practical guides from the team that runs managed SDR and customer-support programs for 350+ U.S. brands.

LinkedIn Customer Support: The Ultimate Guide
LatestCustomer Service

LinkedIn Customer Support: The Ultimate Guide

If you're struggling with a locked account, a billing dispute on LinkedIn Premium, or need help with LinkedIn Sales Navigator, you're not alone. Many find reaching a real person at LinkedIn customer support frustrating…

7 min read
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Cold Calling Definition: The Ultimate Guide
Appointment Setting

Cold Calling Definition: The Ultimate Guide

Every salesperson knows the tension of that first call—it can open new opportunities or feel like lost time. Cold calling sits at the heart of this tension; while often viewed as outdated, it still serves as a powerful…

8 min read
Samsung Customer Support: The Straight‑Forward Guide
Customer Service

Samsung Customer Support: The Straight‑Forward Guide

Every Samsung owner faces some challenge eventually—whether it's dealing with a cracked screen, a software glitch, a warranty question, or a setting that just won't work. Finding the right support quickly can save hours…

6 min read
eBay Customer Support: The Complete Guide
Customer Service

eBay Customer Support: The Complete Guide

Every year, eBay handles billions of dollars' worth of transactions. While most go smoothly, issues like missing packages or disputed refunds can occur. Knowing how to navigate eBay customer support helps resolve these…

7 min read
Playstation Customer Support: The Ultimate Guide
Customer Service

Playstation Customer Support: The Ultimate Guide

Every gamer knows the moment: you settle in, press start, and something goes wrong. Your PlayStation Network (PSN) account might be locked, a PlayStation Store purchase could be missing, or your PS5 may display an error…

7 min read
What Is Revenue Operations: The Complete Guide
Account Management

What Is Revenue Operations: The Complete Guide

Revenue operations, or RevOps, is the strategic function that unifies sales, marketing, and customer success into a single, coordinated revenue engine. Companies that implement it don't just grow faster, they grow…

12 min read
Xfinity Customer Support: The Complete Guide
Customer Service

Xfinity Customer Support: The Complete Guide

Xfinity customer support spans phone lines, live chat, store visits, and AI-powered self-service tools, all designed to serve more than 32 million residential and business customers nationwide. Getting the right help…

13 min read
What's Cold Calling? The Complete Guide for B2B Sales Teams
Appointment Setting

What's Cold Calling? The Complete Guide for B2B Sales Teams

Cold calling is the act of contacting a prospect by phone with no prior relationship or shared context. The person on the other end didn't ask for the call, doesn't know your name, and has no reason yet to care. That's…

12 min read
Uber Customer Support Phone Number: The Complete Guide
Customer Service

Uber Customer Support Phone Number: The Complete Guide

You need the Uber customer support phone number right now. Your driver cancelled, your charge looks wrong, or something happened on a trip that needs immediate attention. The problem most riders and drivers run into is…

12 min read
SaaS Sales Outsourcing: A Practical Guide for B2B Growth
Full-cycle BDR

SaaS Sales Outsourcing: A Practical Guide for B2B Growth

SaaS sales outsourcing gives software companies a faster path to revenue by replacing slow in-house recruiting cycles with trained, deployment-ready SDR teams. For B2B SaaS founders facing investor ROI pressure, flat…

10 min read
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