SMS
Outreach
Consent-first texts from your rep: reminders, follow-ups and quick replies.
A dedicated rep uses SMS outreach to support your calls and email: meeting confirmations and reminders, a text after a missed call, and a nudge on a quiet thread. Texts go only to contacts your consent rules allow, opt-outs are honored immediately, and every message is written and sent by a person.
Book your free consultation
Tell us about your team and we'll map the right SMS outreach plan for your goals.
A day on
your account
No black box. This is what your rep does for you, hour by hour, on a normal working day.
8:30 AM
Confirm today’s meetings
Texts a short reminder to each prospect on today’s calendar who agreed to texts.
10:00 AM
Answer replies
Picks up every reply, reschedules where asked, and moves interested prospects to a call.
12:00 PM
Follow up after calls
Texts allowed contacts who missed a call: who called, why, and a time to talk.
2:00 PM
Rebook no-shows
Reaches anyone who missed a meeting the same day, by text where consent allows and by call or email otherwise.
4:30 PM
Log and check opt-outs
Logs every thread in your CRM next to the calls and emails, and confirms each opt-out is removed.
Why follow-up
goes quiet
Prospects miss calls and bury email. A text gets read, but it only helps when it’s expected, short, and sent with permission.
The usual way
Meetings forgotten
A meeting booked a week out slips from the prospect’s mind when the only reminder is a calendar invite in a crowded inbox.
Missed calls, no next step
A voicemail rarely gets a callback, so a warm lead goes cold between attempts.
Texting without permission
Bulk texts to bought lists draw complaints and opt-outs, and put your number and your brand at risk.
With your rep
SMS works as a support channel: a person texts people who agreed to hear from you, about something they already know about, and answers when they reply.
82% · Show rate on meetings set. The average across meetings our reps set. Reminder texts are one part of holding it, alongside confirmations and same-day rebooking.
Immediately · Opt-outs honored. Removed from all texts the moment they ask, and logged in your CRM.
By hand · Every text. Written and sent by your rep. No bulk blasts, no bots.
What you get with
SMS Outreach
SMS works as a support channel: a person texts people who agreed to hear from you, about something they already know about, and answers when they reply.
- 01
Consent rules agreed first
Before any text, we agree with you who may be texted and on what basis. Your rep checks each contact against those rules, and anyone outside them isn’t texted.
- 02
Opt-outs honored immediately
A STOP or “please don’t text” removes the contact from every text at once, and the opt-out is logged in your CRM.
- 03
Only within allowed hours
Texts go out only during the hours your rules allow, in the recipient’s time zone.
- 04
Confirmations and reminders
Booked meetings get a confirmation and a day-of reminder from the rep who set them, with an easy way to reschedule.
- 05
A text after a missed call
After a missed call or voicemail, a short text says who called and why, and offers a time to talk.
- 06
Every reply answered by a person
Your rep answers replies during working hours and moves them to a call or a new time, logged next to the calls and emails.
The results
Written and sent by your rep
Opt-outs honored
Rebooking after a no-show
From kickoff to results
- 1
Agree the rules
We confirm with you who can be texted, when, and how consent and opt-outs are recorded.
- 2
Set up the line
A business number is connected, and every thread logs to your CRM.
- 3
Text in support
Your rep sends reminders and follow-ups around calls and email, and answers every reply.
- 4
Review every week
Your account manager reviews threads, opt-outs, and timing with you, and wording changes from there.
Before you
book a call
What your rep handles
- Meeting confirmations and day-of reminders
- Texts after missed calls and voicemails
- Answering every reply by hand during working hours
- Same-day texts to rebook no-shows, where consent allows
- Honoring and logging opt-outs immediately
What it doesn’t cover
- Bulk or marketing text blasts: we don’t send them
- Cold texting new contacts to start conversations: that’s our Outbound Prospecting solution, by call and email
- Booking the meetings in the first place: that’s our Appointment Setting solution, which SMS supports
- Writing your consent policy or giving legal advice: your legal team owns that
What we need from you
- Your consent rules: who may be texted, on what basis, and when, signed off by your legal team
- Where consent is recorded in your CRM, so your rep can check it before texting
- Approval of message wording and the opt-out reply
- Access to your CRM and calendar
- Time for the weekly review with your account manager
Your first 90 days
Weeks 1-2
You pick your rep, we agree consent rules and wording, and connect the number to your CRM. Reminders start.
Month 1
Reminders and post-call texts run alongside your calls and email, and you review the first threads together.
Months 2-3
Timing and wording are tuned from real replies and opt-outs, and texting is a steady part of the cadence.
How working with us works
- One flat monthly fee per repRecruiting, training, management, quality control and tools included. No recruiting or setup fee.
- Start with one repFull-time or from 20 hours a week, never shared with another client.
- You choose your repInterview four or five vetted candidates and pick who represents you. Most are bilingual in English and Spanish.
- Replaced at no costIf a rep underperforms for two weeks, we bring you new candidates.
- No long lock-inCancel with 30 days’ notice on the managed option, 14 days self-managed.
- Your data stays yoursGDPR, CCPA, SOC 2 and ISO 27001 practices; we sign your NDA and DPA.
Pair it with
the rest of the job
Trusted by
350+ U.S. brands
Passionate Partner Committed to Our Mission
RemoteReps has elevated our customer service while bringing in new clients. They've earned our trust by acting as a true long-term partner caring, passionate, and fully aligned with our mission and brand.
Lenny Krayzelburg
CEO, SwimRight
Impressed with the team they built to drive results
I was incredibly impressed with the energy RemoteReps brought to our launch. Our rep secured several key appointments with high-priority prospects.
Excited to keep working together
After meeting with different companies, RemoteReps stood out as the clear winner. Incredibly helpful and knowledgeable team.
A pleasure to work with
Professional, organized, and highly responsive. Their project management systems are strong.
RemoteReps have done a great job for us
They are responsive, proactive, and a real partner in our success.
Very professional
They delivered results, as promised. We will work again in the future.
Great team
Very attentive to our needs, easy to connect with, and solution oriented in their approach.
Quick to adapt
Willing to adjust and adapt to the market and needed changes to maintain results.
Impressed with the team they built to drive results
I was incredibly impressed with the energy RemoteReps brought to our launch. Our rep secured several key appointments with high-priority prospects.
Excited to keep working together
After meeting with different companies, RemoteReps stood out as the clear winner. Incredibly helpful and knowledgeable team.
A pleasure to work with
Professional, organized, and highly responsive. Their project management systems are strong.
RemoteReps have done a great job for us
They are responsive, proactive, and a real partner in our success.
Very professional
They delivered results, as promised. We will work again in the future.
Great team
Very attentive to our needs, easy to connect with, and solution oriented in their approach.
Quick to adapt
Willing to adjust and adapt to the market and needed changes to maintain results.
Hire expert reps to fuel your pipeline
Build a predictable pipeline with a dedicated, managed rep who stays focused on booking high-quality conversations with your ideal leads.
- Talk to a strategist, not a bot
- No cost, no commitment consultation
- Walk away with a tailored proposal
Schedule your free strategy call
Frequently asked
questions
Only contacts your consent rules allow, such as leads who gave their number and agreed to be texted. We agree the rules with you, and your legal team, during onboarding. Your rep checks consent in your CRM before each text, texts only within allowed hours, and honors every opt-out immediately.
No. Your rep writes and sends each message and answers each reply. Texts are short and tied to something the prospect already knows about, such as a booked meeting or a missed call.
No, and we don’t present it that way. Meetings come from calls and email; text supports them by confirming and reminding, following up after a missed call, and rebooking no-shows. Our reps’ meetings average an 82% show rate, and reminders are one part of how that’s held.
They’re removed from every text at once, the opt-out is logged in your CRM, and your rep confirms it in the end-of-day check. Whether they can still be reached by call or email is up to your rules.
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Start scaling.
Build your team in as little as 1-2 weeks. Book a free strategy call and walk away with a tailored hiring plan, before you spend a cent.
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