RemoteReps
About RemoteReps · since 2013

Service excellence
with a human touch

In 2013, RemoteReps Founder and CEO Chad Castruita had a vision to solve the business outsourcing industry puzzle — with the missing piece: a transparent and open culture that spans countries, people, and backgrounds.

Why we exist

To connect businesses with top talent — and to deliver exceptional results through a transparent, open culture that spans countries, people, and backgrounds.

Transparency, then results

By executing with a commitment to transparency and accountability, we have earned the trust of more than 350 U.S. brands in 40 different industries.

One team, not a queue

Every rep is hired, trained, and managed for a single account. They join your standups, your tools, and your culture.

People first, AI alongside

A human owns every account and closes every deal. AI handles the dialing, the research, and the busywork so reps stay on live conversations.

Chad Castruita

Chad Castruita

Founder & CEO

MBA, University of Southern California

Our story

One customer, one conviction

Chad launched RemoteReps in 2013 with the mission to solve the business outsourcing industry with a transparent and open culture that spans countries, people, and backgrounds.

With that goal in mind, Chad and his team created a company dedicated to raising the level of outsourcing — a resilient, people-centric feel with a human touch that wins for both clients and employees.

Twelve years on, that culture is still the reason clients stay: 350+ U.S. brands, 40 industries, and a global bench of more than 300 reps who work as part of their teams.

2013

Founded

Building outsourcing that feels in-house since day one.

350+

U.S. brands served

Earned through transparency and accountability.

40

Industries supported

From SaaS and healthcare to construction and legal.

300+

Reps in our network

Dedicated people, hired and trained for one account.

25

Countries

A global bench across five delivery regions.

Our timeline

Ten years of
compounding milestones

Follow our journey of growth, milestones, and accomplishments over the years. Scroll or drag sideways.

Our Foundation

  • RemoteReps was founded and gained its first customer
2013
2016

Transition

  • Project based model was changed to Rep model
  • India office launched

The Big Boom

  • Crossed 50 reps
2017
2018

Boost Again

  • Crossed 100 reps

Our New Site

  • We opened our Honduras site
2019
2020

Recognition

  • Listed on Inc. 5000

New Vertical

  • Bookkeeping division was launched
2021
2022

Another New Vertical

  • Crossed 200 reps
  • Technology department was launched

New Milestone

  • Crossed 300 reps
2023
Leadership

The people behind
the promise

Meet the team guiding our mission to connect businesses with top talent and deliver exceptional results.

Chad Castruita

Chad Castruita

Founder & CEO

Chad launched RemoteReps in 2013 with the mission to solve the business outsourcing industry with a transparent and open culture that spans countries, people, and backgrounds. With that goal in mind, Chad and his RemoteReps team created a company dedicated to raising the level of outsourcing, for a resiliency and people-centric feel with a human touch that wins for both clients and employees. Chad earned his MBA from the University of Southern California and with his business experience and leadership, has significantly expanded the RemoteReps team and the list of business organizations his team supports.

Reza Shayesteh

Reza Shayesteh

Chief Technology Officer

A highly skilled software engineer and technology manager, Reza oversees the RemoteReps digital ecosystem and has led the RemoteReps evolution to become a technology centric BPO company. With more than a decade of experience working with medium and large companies, Reza has helped multiple firms in healthcare, education, and e-commerce to grow exponentially. In addition to managing the RemoteReps technology infrastructure, Reza provides critical leadership of new product initiatives, infrastructure planning, cyber security, and management of multiple engineers. Reza earned a B.S. in Computer Science from the University of California, Irvine.

Sina Shayesteh

Sina Shayesteh

VP of Growth

Sina Shayesteh is a dynamic leader driving sales and partnerships as the head of the Small- and Medium-Sized Business (SMB) business unit at RemoteReps. With a foundation in finance cultivated at Merrill Lynch, he co-founded an ed-tech startup before taking on his current role. Passionate about innovation, Sina focuses on delivering tailored solutions in Technology, Back-Office/Bookkeeping, and Appointment Setting/Closing for small- and medium-sized businesses. As a believer in collaboration and transformative growth, he brings a unique blend of financial acumen and entrepreneurial spirit to empower SMBs.

Reps' locations

One bench,
twenty-five countries

Our reps work from 25 countries across five delivery regions, so coverage follows your customers' hours instead of ours.

25countries
Where our reps work
USAMexicoGuatemalaEl SalvadorHondurasNicaraguaCosta RicaPanamaBelizeJamaicaGrenadaDominican RepublicPuerto RicoColombiaBrazilSpainFinlandBelarusTurkeyNigeriaUnited Arab EmiratesPakistanIndiaIndonesiaPhilippines
USAMexicoGuatemalaEl SalvadorHondurasNicaraguaCosta RicaPanamaBelizeJamaicaDominican RepublicPuerto RicoColombiaBrazilSpainFinlandBelarusTurkeyNigeriaUnited Arab EmiratesPakistanIndiaIndonesiaPhilippines

10+ years as a trusted partner

For high-growth startups and established mid-sized companies.

BBB Accredited Business
Allstate
Altium
Saks Fifth Avenue
Kaiser Permanente
StubHub
State Farm
IBM
Johnson & Johnson
Vendo
Casper
Vinted Go
Allstate
Altium
Saks Fifth Avenue
Kaiser Permanente
StubHub
State Farm
IBM
Johnson & Johnson
Vendo
Casper
Vinted Go
What Our Clients Say

Trusted by
350+ U.S. brands

Lenny Krayzelburg

Passionate Partner Committed to Our Mission

RemoteReps has elevated our customer service while bringing in new clients. They've earned our trust by acting as a true long-term partner caring, passionate, and fully aligned with our mission and brand.

Lenny Krayzelburg

CEO, SwimRight

4.3 / 5from verified clients
Mar 9, 2026

Impressed with the team they built to drive results

I was incredibly impressed with the energy RemoteReps brought to our launch. Our rep secured several key appointments with high-priority prospects.

Shaeleen PiquetVerified
Mar 6, 2026

Excited to keep working together

After meeting with different companies, RemoteReps stood out as the clear winner. Incredibly helpful and knowledgeable team.

EricVerified
Mar 6, 2026

A pleasure to work with

Professional, organized, and highly responsive. Their project management systems are strong.

Bill JacksonVerified
Mar 6, 2026

RemoteReps have done a great job for us

They are responsive, proactive, and a real partner in our success.

Bill HaleyVerified
Feb 24, 2026

Very professional

They delivered results, as promised. We will work again in the future.

GeorgiosVerified
Feb 19, 2026

Great team

Very attentive to our needs, easy to connect with, and solution oriented in their approach.

MarcusVerified
Feb 19, 2026

Quick to adapt

Willing to adjust and adapt to the market and needed changes to maintain results.

DavidVerified
Mar 9, 2026

Impressed with the team they built to drive results

I was incredibly impressed with the energy RemoteReps brought to our launch. Our rep secured several key appointments with high-priority prospects.

Shaeleen PiquetVerified
Mar 6, 2026

Excited to keep working together

After meeting with different companies, RemoteReps stood out as the clear winner. Incredibly helpful and knowledgeable team.

EricVerified
Mar 6, 2026

A pleasure to work with

Professional, organized, and highly responsive. Their project management systems are strong.

Bill JacksonVerified
Mar 6, 2026

RemoteReps have done a great job for us

They are responsive, proactive, and a real partner in our success.

Bill HaleyVerified
Feb 24, 2026

Very professional

They delivered results, as promised. We will work again in the future.

GeorgiosVerified
Feb 19, 2026

Great team

Very attentive to our needs, easy to connect with, and solution oriented in their approach.

MarcusVerified
Feb 19, 2026

Quick to adapt

Willing to adjust and adapt to the market and needed changes to maintain results.

DavidVerified
Ready when you are

Stop recruiting.
Start scaling.

Build your team in as little as 1-2 weeks. Book a free strategy call and walk away with a tailored hiring plan, before you spend a cent.

1-2 wk
to your first hire
350+
U.S. brands scaled
4.3/5
average rating
4.3
Trusted by 350+ growing teams

No cost, no commitment, just a plan. SOC 2 Type II.