We may collect a variety of Personal Information from or about you or your devices from various sources, as described below.

You may choose to sign up for an account on our Services, including to join the RemoteReps Talent Network. Upon your signup to the RemoteReps Talent Network, we may ask you for your name, email address, phone number, country location, English proficiency, primary skill, years of working experience, years of experience with your primary skill, information included in your resume, and the name of a person who referred you.

If you contact us directly, we may receive additional Personal Information about you. For example, if you contact us for technical support, we may receive your name, email address, phone number, the contents of your message, attachments that you may send to us, and other Personal Information you choose to provide. If you subscribe to our newsletter, we will collect Personal Information such as your email address. When we send you emails, we may track whether you open them to learn how to deliver a better experience and improve our Services.

You may choose to use our Services to access pre-vetted talent if you are interested in hiring through RemoteReps. Upon submitting your request form, we may ask you for your name, company name, job title, work email, company URL, phone number, employee range, your current role, and country.

If you make use of our Site to register for certain services, including to download e-books, attend virtual events or webinars, or submit a testimony to be published on our Services, we may ask you to provide your name, company name, job title, (work) email address, phone number, employee range, primary skill, years of experience in a framework, and country.

If you choose to submit your interest in joining the RemoteReps Learning Community, we may ask you for your name, email address, country, seniority level, most proficient framework, professional years of experience in the framework, top 5 tech skills, top 5 tech tools, and resume.

If you are interested in becoming our Partner, we may ask you to submit your name, company name, work email address, phone number, and your current role.

If you decide that you wish to apply for a job with RemoteReps, we may ask you to submit your name, email address, phone number, location (city), your resume, cover letter, the number of years of experience relevant for the job profile, desired compensation range, and the information on how you learned about the job offer. We will collect the information you choose to provide on your resume and in your cover letter, such as your education and employment experience.

If you do not provide your Personal Information when requested, you may not be able to use our Services if that Personal Information is necessary to provide our Services or if we are legally required to collect it.

• Location Information – We may approximate your geographic region and Internet Service Provider based on your internet protocol (IP) address.
• Device Information – We receive information about the device and software you use to access our Services, including IP address, web browser type, and operating system version.
• Usage Information – We automatically receive information about your interactions with our Services, such as log files, performance logs, diagnostic reports, and pages you visit.

Talent Assessment – RemoteReps runs a rigorous Talent assessment and vetting process. During this process, you may be asked to permit RemoteReps to verify information about you via image and/or video, and this verification will be recorded for internal review purposes only. You reserve the right to refuse to be recorded and/or have your image captured, but refusal may result in discontinuation of the vetting process.

Talent Profiles – RemoteReps runs a rigorous Talent assessment and vetting process. During this process, you may be asked to permit RemoteReps to verify information about you via image and/or video, and this verification will be recorded for internal review purposes only. You reserve the right to refuse to be recorded and/or have your image captured, but refusal may result in discontinuation of the vetting process.

We may use cookies, pixel tags, and similar technologies to analyze site traffic and improve our Services.

• Social Sign-In – If you log in via third-party services (such as Google), we may collect information such as your user ID, email, and profile picture.
• Third-Party Platforms – If you interact with RemoteReps on platforms such as Facebook, LinkedIn, or Instagram, we may receive publicly available information about you.
• RemoteReps Clients – We may receive information from Clients in relation to service delivery.

We use the Personal Information we collect for:

• Providing, maintaining, and improving our Services.
• Communicating with you and providing customer support.
• Marketing purposes, such as developing promotional materials, event marketing, and industry updates.
• Personalizing your experience on our Services.
• Conducting research and analytics.
• Processing job applications.
• Preventing fraud and ensuring security.
• Compliance with legal and regulatory requirements.

We do not share, sell, or rent your Personal Information to third parties for commercial purposes. However, we may share your information in the following circumstances:

• RemoteReps Clients – For the purpose of talent placement, we may share Talent Profiles with potential clients.
• As Required by Law – If necessary for compliance, legal proceedings, or fraud prevention.
• Mergers or Acquisitions – In case of a business transfer.
• With Your Consent – When you explicitly agree to share information.

We may transfer your Personal Information to jurisdictions that may not offer the same level of data protection as your home country. We ensure appropriate safeguards are in place.

You have rights regarding your Personal Information, including:

• Access & Correction – You can request a copy of your Personal Information or request corrections.
• Deletion (Opt-Out) – You may request to remove your data from our records.
• Marketing Preferences – You can opt out of marketing communications at any time.

To exercise your rights, contact [email protected].

We take reasonable security measures to protect your Personal Information, but no online service is 100% secure. You are responsible for safeguarding your login credentials.

Our Services may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected unless a longer retention period is required by law.

RemoteReps may disclose Personal Information when required by law or to protect legal rights, prevent fraud, and maintain security.

We do not knowingly collect, maintain, or use Personal Information from children under 16 years of age.

• “Controller,” “Data Subject,” “Personal Data,” “Personal Data Breach,” “Processing,” “Processor,” and “Supervisory Authority” – have the meanings given to them in the GDPR.
• “Data Protection Laws” – means the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the UK GDPR, the Data Protection Act 2018, and other applicable data protection laws in the European Economic Area (EEA), the United Kingdom (UK), and Switzerland.
• “Data Subject Rights” – means all rights granted to Data Subjects by Data Protection Laws, including rights to access, rectification, erasure, restriction, portability, objection, consent withdrawal, and protection from automated decision-making.
• “International Data Transfer” – means any transfer of Client Personal Data from the EEA, UK, or Switzerland to another country, including onward transfers within that country.
• “Client Personal Data” – means any Personal Data subject to Data Protection Laws, for which Client is the Controller, and which is processed by RemoteReps to provide Services to Client.
• “Personnel” – means any natural person acting under the authority of RemoteReps.
• “Sensitive Data” – means any special category of Personal Data subject to additional restrictions under Data Protection Laws.
• “Standard Contractual Clauses (SCCs)” – means the clauses annexed to EU Commission Implementing Decision 2021/914, as amended or replaced.
• “Sub-processor” – means a Processor engaged by RemoteReps to process Client Personal Data.
• “Third-Party Controller” – means a Controller for whom Client is acting as a Processor.
• “UK Addendum” – means the UK International Data Transfer Addendum, issued by the UK Information Commissioner’s Office (ICO) under the Data Protection Act 2018.

• This DPA applies to the Processing of Client Personal Data by RemoteReps for the provision of Services.
• Client is the Controller and appoints RemoteReps as a Processor to process Client Personal Data on its behalf.
• Where Client is a Processor acting for a Third-Party Controller, Clientauthorizes RemoteReps a Sub-processor to process the relevant Client Personal Data .

This DPA remains in effect as long as RemoteReps processes Client Personal Data on behalf of Client.

Client’s Responsibilities

• Client must comply with applicable Data Protection Laws when collecting and processing Client Personal Data.
• Client must ensure that it has all necessary rights, consents, and authorizations for RemoteReps to process the data.

RemoteReps’ Responsibilities

• RemoteReps will process Client Personal Data only as instructed by Client, unless required by law.
• If RemoteReps believes Client’s instructions violate Data Protection Laws, it will notify Client.
• RemoteReps may charge a reasonable fee for processing additional Client instructions.

• Client authorizes RemoteReps to engage Sub-processors to assist in data processing.

• RemoteReps will enter into written agreements with all Sub-processors, ensuring compliance with Data Protection Laws.
• Client will be notified before a new Sub-processor is engaged, and may object within 30 days if it has reasonable concerns about compliance.

• RemoteReps will notify Client without undue delay after becoming aware of a Personal Data Breach involving Client Personal Data.
• RemoteReps will provide relevant details as available, including:
  • The nature of the breach.
  • The categories of affected Personal Data.
  • The measures taken to mitigate the breach.

• Upon termination of the Agreement, RemoteReps will delete or return all Client Personal Data within 30 days, unless required by law to retain it.
• Client must request a return of data within 30 days after termination.

• RemoteReps may transfer and process Client Personal Data in other countries where it operates.
• Client authorizes RemoteReps to transfer data using:
  • Countries with an EU adequacy decision.
  • Standard Contractual Clauses (SCCs) for non-adequate countries.
  • UK Addendum for UK data transfers.
• If any transfer mechanism becomes invalid, Client and RemoteReps will work together to find an alternative solution.

• Client will send all notices under this DPA to: [email protected].
• RemoteReps will send all notifications to Client’s designated contact in the Agreement.

• RemoteReps and Client will share liability for compliance failures in proportion to their responsibilities.
• Liability caps under this DPA are aligned with the limitations in the Agreement.

• RemoteReps may update this DPA as required by law or regulatory guidance.
• If any provision is found invalid, the remainder of this DPA remains in effect.
• In case of a conflict, the terms of this DPA shall prevail over those in the Agreement.