Our Team

Our people are our most valuable assets.

It’s no secret that quality people infuse an organization with efficiency and productivity. But where do you find them?We’ve taken care of the daunting task of cultivating a pool of valuable, high-demand professionals. That includes the search, interview, set-up, ramp-up, ongoing motivation and retention.The result is a likable, hard-working, respected workforce, ready to serve. We love what we do, and love being able to make a difference for all who choose to work with us.

Representing Your Brand

Celebrating success

The most important interactions in business occur in sales and support. The people trusted to represent your brand at this level carry an incredible amount of responsibility. We do not take this responsibility lightly.

  • Remote Reps are chosen for their ability to communicate your brand message in a bright, friendly, clear and supportive way.
  • Our goal is upholding your goals, one of the benefits of our dedicated client teams and staffing from a dedicated remote or in-facility resource.
  • Remote Reps will be held accountable through meticulous tracking against your KPI requirements.

We’ll rave on all day about our reps if you let us. But the numbers speak for themselves. Real-time reporting provides the transparency and accountability you need to know all systems are firing – whether you choose to stay involved or let our management team handle everything.


Our culture of trust and transparency starts at the top. You’ll find our leadership team available and accessible, taking an active role in guiding your success.
Cindy Ponce
Chad Castruita
Founder & CEO
Cindy Ponce
Reza Shayesteh
Chief Technology Officer
Cindy Ponce
Sina Shayesteh
Vp of Growth
Cindy Ponce
Viralkumar Shekhalia ( Kumar )
Vp Of Operations

Engage Your Client Satisfaction.

Client-centric sales approach for NPS excellence at 70+


Increase Sales Revenue.

Sales optimization for 60% appointment booking rate


Steadfast Workforce.

Scaled by 600% in 30 to 90 days. Fast and agile onboarding, ramping, and fast-tracking of results

Let Remote Reps Help You Scale

Reach beyond the limits of traditional staffing. Easily leverage the world’s best talent.

Free Consultation

Tell us more about your business needs.

Our Story

Service excellence with a human touch.

Why Remote Reps?

The Remote Reps difference.

Let's Build Something
Great Together.
Schedule a call to discuss how we can support you.